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What is Retrieval-Augmented Generation (RAG)?

RAG is a technique used by AI systems that combines a language model's built-in knowledge with live retrieval of content from the web.

Definition

Retrieval-Augmented Generation or RAG is a technique used by AI systems that combines a language model's built-in knowledge with live retrieval of content from the web. Instead of relying solely on what the model learned during training, a RAG-enabled system searches the web in real time, pulls relevant content from specific pages, and uses that content to generate a more current and accurate answer. Perplexity, ChatGPT Search, and Google AI Overviews all use variations of RAG.


Why It Matters for Small Businesses

RAG is the reason your website content can influence AI-generated answers right now, not just years from now when a new model gets trained. If your site is crawlable, clearly structured, and contains authoritative answers to questions in your niche, RAG systems can pull from it today. This makes ongoing content quality and technical accessibility critical factors in AI visibility.


Example

A dental practice publishes a well-structured page explaining what to expect during a root canal. When a patient asks Perplexity does a root canal hurt, the RAG system retrieves and cites that page in its answer, even if the practice site is relatively new, because the content was retrieved live rather than relying on training data.

Related Terms

LLM CitationThe output of a successful RAG retrieval
AI CrawlersHow AI systems access your content for RAG
Large Language Model (LLM)The AI layer RAG feeds content into

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